Responsible Gambling

On Soccer24 Responsible Gambling Fun and safety, all in one place

Betting should be a healthy form of entertainment, never a source of financial stress. Soccer24 always gives you the opportunity to play in a controlled and enjoyable environment.

Benefits of Setting Limits
Self-Exclusion
Time Control
24/7 Support

Soccer24's Commitment: We believe responsible gaming is more than just a policy — it's our ethical commitment to every user on our platform. Betting on Soccer24 will always be fun, safe, and in control.

18+ Only
Safe Betting

Four Core Principles of Responsible Gambling

Responsible betting on Soccer24 is built on four core principles. It is essential that every user follows these guidelines.

Budget Control

Only bet money you can afford to lose without it affecting your daily life. Set deposit limits on Soccer24 and stay within your budget.

Time Awareness

Spending too much time betting can be harmful. Use Soccer24's session timer and avoid playing beyond your set time limit.

Entertainment Mindset

Never treat betting as a source of income. It's a form of entertainment. Play on Soccer24 for the fun of it, not to relieve stress.

The Courage to Seek Help

If you're struggling, don't keep it to yourself. Soccer24's support team and professional counsellors are always here for you.

1

What Is Responsible Gambling and Why It Matters

Responsible gaming refers to an attitude and behaviour where betting or gaming is done purely for entertainment, and the player maintains full control over their finances, time, and mental wellbeing at all times. On the Soccer24 platform, responsible gaming isn't just a slogan — it's a core part of how we operate.

Online betting is growing in popularity across Bangladesh. Millions of Soccer24 users place bets on cricket, football, and other sports every day. But with that enjoyment comes responsibility. Research shows that uncontrolled betting can lead to financial and family problems. That's why Soccer24 has been committed to building a culture of responsible gaming from the very start.

Soccer24's responsible gambling policy is built to international standards. We want every user to come to Soccer24 with a smile and leave satisfied — never with financial or emotional harm.

Keep in Mind: Betting is entertainment, not an investment. Before placing any bet on Soccer24, ask yourself — am I doing this for fun, or am I trying to escape stress and frustration?

2

Signs of Problem Gambling — Know the Warning Signs

We often don't realise when betting starts to have a negative impact on our lives. Soccer24 wants you to stay aware. If any of the signs below apply to you, it's time to take action now:

Chasing Losses

The urge to chase losses with more bets is a dangerous cycle.

Spending More Time Than Planned

What starts as just 15 minutes can easily turn into hours.

Betting in Secret from Family

Hiding the truth about your betting from family or friends.

Feeling Restless When Not Playing

Feeling irritable, anxious, or down when you're unable to bet.

Betting from Essential Expenses

Using money meant for rent, food, or your child's education to place bets.

Gradually Increasing Bet Amounts

Needing to bet larger amounts to feel the same level of excitement as before.

Warning Signs: If you notice three or more of the signs above in yourself, use Soccer24's self-exclusion tool right away or reach out to our support team.

3

Soccer24's Responsible Gaming Tools

Soccer24 believes that with the right tools, any player can stay in control of their gambling. That's why we've built specific features into our platform to support responsible gambling:

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.

Session Timer

Set a maximum time limit for each session. Once the time is up, Soccer24 will automatically send you an alert.

Loss Limit

Once you've lost a set amount, your account will automatically stop you from placing further bets.

Cooling-Off Period

Take a break from betting for anywhere between 24 hours and 30 days. No bets can be placed on your account during this period.

Self-Exclusion

For a longer break, activate self-exclusion for anywhere between 6 months and 5 years.

Stop Promotions

You can opt out of bonus offers and promotional messages at any time.

These tools are available under the "Responsible Gambling" section in your Soccer24 account settings. Any limit you set takes effect immediately, but loosening a limit requires a waiting period of at least 24 hours — to prevent impulsive decisions made in the heat of the moment.

4

Practical Tips for Responsible Betting

If you want to keep enjoying betting on Soccer24 for the long haul, keep these tips in mind. These simple habits will help keep your betting experience healthy and enjoyable:

  • Set a monthly budget: Set aside a fixed amount for betting before the month begins and never go beyond that budget.
  • Don't Bet Emotionally: Don't make betting decisions when your favourite team has just lost or when you're feeling low. Emotional moments are when the most damage is done.
  • Bet with Analysis: Analysis-based decisions make betting far more enjoyable than random wagers. Soccer24's Analytics Section to use.
  • Know when to stop after a win: Continuing to bet after a win increases your risk of losses. Taking a break after a good day is the smart move.
  • Don't bet under the influence of alcohol or drugs: Impaired judgment under the influence can lead to significant financial losses.
  • Keep a betting diary: Keep track of how much you've won and how much you've lost. An honest look at the numbers can be a real wake-up call.
  • Talk to Your Family: Have an open conversation with your family. Their support can help you stay on track and gamble responsibly.

Soccer24's Advice: Before each betting session, ask yourself one question — "What's my budget for today, and am I playing just for fun?" That single question is the foundation of responsible gambling.

5

Minor Protection

Soccer24 strictly ensures that only users aged 18 and above can place bets on the platform. Age verification is mandatory at registration, and identity is confirmed through the KYC process.

However, to prevent children or teenagers in your household from betting on a parent's device, take the following steps:

  • Always log out of the Soccer24 app and never share your password with anyone.
  • Use parental control software on your devices.
  • Have an open conversation with your children about the risks of online gambling.
  • Keep your bank account and mobile banking details secure at all times.

If you suspect a minor is using Soccer24, immediately support@soccer24.wsto let us know. We'll act on it promptly.

6

Self-Exclusion Process — Step by Step

Self-exclusion is a process where you voluntarily step away from betting on Soccer24. For those who feel that betting is taking up too much space in their lives, this is a brave and right step to take.

1
Go to Account Settings

Log in to Soccer24 and click your profile icon at the top right. Select "Account Settings".

2
Open the Responsible Gambling Section

Go to the Settings menu, find the "Responsible Gaming" option, and open it.

3
Select Self-Exclusion

Select the "Self-Exclusion" option and choose your preferred duration — 6 months, 1 year, 3 years, or 5 years.

4
Complete Confirmation

Confirm your decision with an email or SMS verification code. Once activated, it cannot be reversed before the period ends.

5
Contact the Support Team (Optional)

After self-exclusion, Soccer24's support team will send you information on professional assistance. You can also speak with someone directly if you'd like.

Important: While self-exclusion is active, Soccer24 will not send you any promotional messages or bonus offers. During this period, we will provide you with the resources and support you need to stay well.

Need Help?

Soccer24's support team is available 7 days a week, 24 hours a day. Don't hesitate to reach out whenever you need help.

support@soccer24.ws
Quick Reminder
Play for Entertainment
Stick to Your Budget
Set Time Limits
Don't Chase Losses
Don't Bet on Emotions
Under 18 Strictly Prohibited

Are Your Betting Habits Healthy?

Read through the questions below and assess yourself honestly. Soccer24 wants you to always stay aware of your own habits.

1

Have you ever placed more bets to try to recover money you lost?

2

Have you ever used money set aside for essential household expenses to fund your betting?

3

Has anyone expressed concern or criticism about your betting habits?

4

Do you feel irritable, restless, or anxious when you're unable to bet?

5

Has betting ever caused problems in your family, work, or social relationships?

6

Do you feel guilty or ashamed after placing bets?

Result: If you answered "Yes" to even one of the questions above, it's time to take notice. Two or more "Yes" answers means you should consider using Soccer24's self-exclusion tool or seeking professional help. Remember, asking for help isn't a sign of weakness — it takes real courage.

How Soccer24 Supports You

To ensure responsible gambling, Soccer24 doesn't just set rules — it takes real, practical action.

Age Verification System

Age verification is mandatory during registration on Soccer24. No account is activated without a national ID or birth certificate, ensuring only adults can access the platform.

Monitoring Betting Behaviour

Soccer24's automated system detects unusual betting patterns and alerts users when necessary. If excessive betting is identified, our team will reach out directly.

Trained Support Team

Soccer24's customer support team is specially trained in responsible gambling. They can offer compassionate guidance on any concern and refer you to professional help when needed.

Real-Time Alerts

Soccer24 automatically sends SMS or in-app notifications when you're approaching your set limit. These alerts help you stay aware and make informed decisions.

Betting History & Reports

On Soccer24, you can view your full betting history, detailed win/loss records, and monthly reports. Transparency helps you make more informed decisions.

Positive Betting Culture

Soccer24 is committed to promoting responsible gambling at all times. Our promotional content also carries responsible gambling messaging, because we believe a healthy betting culture is better for everyone in the long run.

Gamble Responsibly — Keep It Fun

Get started with all of Soccer24's responsible gambling features today. Enjoy betting in a safe environment and always stay in control.

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